I managed nail salons – the most annoying thing customers do & the trend we secretly HATE

THE next time you get a fresh mani-pedi, you might want to know that there are some things that leave nail professionals feeling peeved.

A previous nail salon manager detailed the top things that may annoy your nail tech.


Nail expert Anna Parvatova helped open and proceeded to manage a nail salon for over three years prior to becoming the creative director of nail company SNS.

As a manager she was always the go-to for all of their clients’ needs, especially when it came to picking designs that were trendy and fresh. 

And, While working with over ten different nail techs, Parvatova said she noticed several things that clients did that were pet peeves.

LATE CLIENTS OR PEOPLE THAT DON'T SHOW UP TO APPOINTMENTS

Time is money, so it's natural that your nail tech would be ticked off if you don't stick to a time commitment.

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"Nail techs have a busy and packed schedule. A client being late pushes the day back, not only for the tech, but also for all the other clients following that appointment," said Parvatova.

CLIENTS FIDGETING THROUGH THEIR PURSES WHILE THEIR NAILS AREN'T DRY

Nail designs take a long time to create, so Parvatova said you should be sure to wait until you are completely done with your manicure before handling personal items.

This will help make sure your nails stay beautiful and prevents them from getting messed up, and having your nail tech's hard work go down the drain.

CLIENTS WHO DON'T TELL THE NAIL TECH THEY DON'T LIKE SOMETHING

Parvatova said it’s always a good idea to speak up immediately, not after the manicure process is finished.

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"A good nail tech can and will fix anything you like during the process. They’re happy to do it!" she stated.

"They want you to walk out being happy with your nails so that you come back again and again."

CLIENTS WHO EAT WHILE AT THEIR NAIL TECH'S DESK

It may seem farfetched, but there are actually people who eat while getting their nails professionally done.

Parvatova explained why this is a big no: "Eating during a manicure appointment is unsanitary for you, the nail tech, and other clients.

"Plus, why would you want cosmetic substances like dip powder, fumes, and sealers around your food? A manicure is the last place I’d have a meal." 

DUCK NAILS

Duck nails are characterized by their shape. A Y2K nail trend that has taken over TikTok, these nails have significantly wide, flared tips. The name comes from the fact that they could be compared to a duck's foot.

Parvatova, though, is not a fan, stating: "I don’t know who came up with the idea for them, but duck nails were never in style and I don’t think they ever will be.

"Just no, honestly. [But] as someone in the industry, it’s always important that we respect the designs that clients want."

WHEN CLIENT'S GLUE THEIR NAILS BACK ON WHEN ONE COMES OFF

It may seem like it makes sense to simply glue a nail back on when it falls off to save a couple of bucks, but Parvatova says this is not the way to go.

"It’s important to understand that glue can trap water, which can lead to infection, and potentially even stain the nail.

"If a nail ever bothers you and you don’t have time to go in and see your nail tech, just file it off. Your nail tech will be able to fix it at your next appointment."

CLIENTS WHO DISRESPECT NAIL PROFESSIONALS' TIME

Sometimes, people expect nail techs to accommodate their schedules, said Parvatova.

"A surprising number of clients don't think of their nail techs as professionals and often expect them to compromise their personal time for the sake of a manicure.

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"Nail technicians are trained specialists with distinct skillsets – there’s a reason so many people only get their nails done professionally.   

"I sincerely think that any nail salon clients who take their manicure experiences seriously, respect their nail techs, and listen to their nail tech’s advice will ultimately have great experiences with their nails and retain a successful relationship with their technicians!”

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