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Hyatt extending cancellation policy through 2021 for post-coronavirus travelers
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Hyatt is extending its cancellation policy through July 2021 in an effort to provide further flexibility for guests whose plans have been upended by the novel coronavirus.
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Reservations booked through Hyatt for stays through July 31, 2021 can now be canceled up to 24 hours before any scheduled arrival time for no added fee including advance purchase rate reservations, the company announced Wednesday, noting that some exclusions apply.
Hyatt advises any guests who booked through online travel agents or other third parties to contact their booking provider for information on their policies and for assistance.
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"As we listen closely to our guests and members, we know that flexibility is more important than ever right now," said Hyatt CEO Mark Hoplamazian.