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Southwest, American airlines offering incentives to boost staffing during holiday travel surge
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Major U.S. airlines are offering staff incentives to work during peak holiday travel times to ensure they are equipped to handle the expected crush of travelers.
To make sure they meet the demand in flyers this holiday season, Southwest and American airlines are aggressively trying to increase staffing. They have also sent notices to current employees over the past month to encourage them to work amid the bustling season where travelers are expected to pack into airports all across the country.
Air travel has "almost completely" recovered this holiday season from a significant decline during the pandemic, up 80% over last year, according to AAA estimates. The Adobe Digital Economy Index indicated that flight bookings have surged for the upcoming Thanksgiving holiday and are topping pre-pandemic 2019 bookings by 3.2%.
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Southwest Airlines told FOX Business that it's rolling out its Holiday Incentive Program that rewards eligible operational employees with Rapid Rewards Points. The points, which are redeemable for travel, are the carrier's way of thanking workers for "their dedication to serving our customers during this special time of year," according to Southwest.