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Star Alliance wants half its airline members to use biometrics by 2025
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Star Alliance, the world's largest airline alliance, wants roughly half its 26 members to use biometrics technology by 2025, as passenger demand grows for contactless travel and less airport congestion after COVID-19.
By increasing the number of airport touchpoints where passengers can use biometrics technology, such as facial comparison which allows someone to use their face as a boarding pass, Star Alliance hopes to reduce processing time through airport security, baggage drop, departure gates and lounges.
The group wants 12 to 15 airlines, or roughly double the current number, to either use its biometrics strategy or ensure compatibility, said Christian Draeger, vice president customer experience.
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In addition to airlines, Star Alliance also hopes the four European airports that are participating in its biometrics program will add additional touchpoints, as well as increase the number of participating airports.
"We will definitely need to be heading towards half of our carriers participating," he said. "But at the same we also need to increase the network of participating airports."
It is the first time the alliance, which coordinates services and projects like digital infrastructure for members, has outlined a specific target, Draeger told Reuters.