A Florida lotto winner who said she was forced to forfeit her prize after her ticket got lost in the mail ended up getting her payday after all.
Sue Burgess, 62, of Ridge Manor, said lotto officials agreed to cut her the $1,000 check after a debacle with the US Postal Service almost cost her the winnings.
“I’m just thrilled to death that the lottery commission sent me the check,” Burgess told The Post Thursday.
Burgess said she won the state’s Second Chance Lottery game back in July but was unable to claim her winnings at any of the local lottery offices since they were closed due to the pandemic.
She instead followed the state lottery’s instructions and went to the post office to send in her ticket via certified mail.
But when weeks went by without hearing from lotto officials, Burgess discovered her winning ticket never arrived.
“I was horrified to find out that the lottery commission had never received my ticket,” Burgess said. “After I had to pick myself up the floor, I learned the ticket was still in transit.”
Lottery officials then told her she was out of luck when the postal service was unable to locate the lost ticket.
“Their response was ‘No ticket, no prize,” said Burgess, whose money ended up going to an alternate winner.
Feeling helpless, Burgess appealed for help from her local NBC affiliate WFLA’s consumer help segment, “Better Call Behnken.”
Her story aired earlier this week and FedEx arrived Wednesday at her doorstep with the check from the lottery commission.
“Now we have a happy ending,” Burgess said, adding that she plans to use the prize to fix her broken washer and get new car tires.
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